Privacy Policy

Effective Date: June 27, 2026

Rooted Creative Group LLC ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information across all digital platforms, websites, services, and brands managed by our organization. This includes our corporate services and our umbrella brands: Rooted Creative Agency, JT Fusion Cocina, Resilient Roots Customs, and AGTNM Publishing (including services hosted at victoriacortezbooks.com).

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you. This includes:

Identifiers: Real name, email address, telephone number, mailing address, or organization name, typically submitted via our contact and inquiry forms.
Commercial Information: Records of services purchased, catering requests, or publication interests. Payment card details and financial transactions are handled exclusively and securely by our third-party payment processor, Stripe. We do not store credit card credentials on our servers.
Internet or Network Activity: Technical details such as your IP address, browser type, and usage patterns collected via cookies or web server logs.

2. How We Use Your Information

We use the collected information for the following business purposes:

Fulfilling services, design commissions, publishing, catering bookings, or merch orders.
Responding to your inquiries and communications.
Complying with legal disclaimers and financial requirements.
Maintaining security, preventing fraud, and optimizing website performance.

3. Third-Party Disclosures

We do not sell, rent, or trade your personal information. We share data only with trusted service providers who help us operate our business (e.g., Stripe for payment processing, Formspree for contact forms, and domain hosts), subject to strict data protection agreements.

4. California Consumer Privacy Rights (CCPA/CPRA Compliant)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information:

Right to Know & Access: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you over the past 12 months.
Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain legal exceptions.
Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information (as defined under California law) with third parties for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please contact us at hello@rootedcreativegroup.com with "California Privacy Request" in the subject line.

5. Security of Your Data

We implement appropriate technical and administrative safeguards (including SSL encryption) to protect your personal information against unauthorized access, loss, or alteration. However, no digital transmission is entirely secure, and we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

7. Contact Information

For questions or comments about this policy, please contact us at:

Rooted Creative Group LLC
1311 Post St, Suite 776, Alameda, CA 94501
Email: hello@rootedcreativegroup.com